Quotes from TheStar:
"Although we had announced that the system would be launched on April 1, its implementation was deferred on technical grounds," said Customs Sirim Integrated Electronic Common System (SPEKS)Senior Assistant Director II, Iskandar Jaafar.
"The consumers were charged when they responded to the queries via SMS but did not get a reply," he said.
He added that the victims should lodge police reports.source

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